Consultancy:

Email, £3 per question, or 50p per question if you have a support contract. Will be replied to within 24 hours.

Telephone, £5 per call up to 10 minutes, then 20p per additional minute. Or a flat 20p per minute if you have a support contract.


Remote support:

Software installation & set up, £10 per hour.

Virus removal, £30 flat rate, including 6 months guarantee.

Anything else, £15 per hour.


On Site support:

Gretna & Carlisle, callout fee £5.

Dumfries, callout fee £10.

Software installation & set up, £10 per hour.

Virus removal, £35 flat rate, including 6 month guarantee.

Anything else, £20 per hour.


Contracts:

We offer both residential and commercial support contracts to people and businesses in Gretna and Carlisle areas.

Residential:

£5 per month for up to 2 computers, +£2 for any more.

Callout fees drop to just £2.50.

On-site support 10% cheaper.

Remote desktop support 15% cheaper.

Email consultancy just 50p per question & telephone consultancy only 20p per minute.

Commercial:

£10 per month for up to 2 computers, +£3 for any more (maximum of 10).

Callout fees drop to just £1.

On-site support 15% cheaper.

Remote desktop support 20% cheaper.

Email consultancy just 50p per question & telephone consultancy only 20p per minute.

Includes 2 free email questions per month!